Exchanges/Refunds
Please contact sales@newrock.net.au for a return authorization.
We have a 30 day return policy for exchange or refund. The item must be sent back to the factory in Spain by courier which will either be DHL or FedEx.
All shipping costs are at the buyers expense: and the links to pay are below...
Once the buyer has paid for return shipping we will send you the relevant documentation and labels for the courier to collect the parcel from you.